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Terms of sale

Information about ordering, payment, and contacting the seller.

Orders and prices

Each product page shows that piece's characteristics and price. Before submitting an order, you can review the items and the goods total. Shipping is paid separately at the carrier's rates.

For made-to-order pieces, production time is agreed after ordering. Any individual details should be confirmed before work begins.

Price + 5% + 1%

Product appearance

Photos illustrate the piece. Because each piece is handmade and materials naturally vary, the item you receive may differ slightly in shade, texture, material pattern, shape, stitching, and finish. Small differences in measurements and the appearance of hardware may also occur if they do not change the piece's main characteristics, function, or your selected option. I do not send a separate notice before dispatch for these minor differences. Color reproduction depends on photographic lighting and screen settings.

I may update photos, descriptions, and minor details of future pieces on the website without contacting each customer in advance. An order already placed remains subject to the characteristics shown when you ordered and any individual details agreed with you. If fulfilling it requires a material change to the color, materials, dimensions, hardware, or another agreed characteristic, I will contact you and agree the change before making or dispatching the piece. This notice does not limit your consumer rights.

Payment and confirmation

Depending on shop configuration, checkout may offer card payment through a payment provider or an IBAN bank transfer. Transfer details are provided after placing an order.

After placing an order, the customer receives an order number. Use the email address below for questions about confirmation, payment, or fulfilment.

Shipping, returns, and complaints

Shipping and return information appears on the Shipping and returns page. Customer rights follow applicable Ukrainian law.

Seller details and enquiries

Seller information

Registered business name / sole proprietor name
Бойко Віталій Володимирович
Registered address
Україна, 61135, Харківська обл., місто Харків, вул.Героїв Праці, будинок 48, квартира 111
Sole proprietor's actual residence
Україна, 61135, Харківська обл., місто Харків, вул.Героїв Праці, будинок 48, квартира 111
EDRPOU / RNOKPP number
3384010510
How to make a complaint
За телефоном, або на електронну адресу
Email address
byboiko.com.ua@gmail.com